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Online ordering and group reservations are currently closed. Explore our products and guides.
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CONTACT US

We’re Here
to Help

Have a question about your order,
products, delivery, group buying
or anything else? Our team is here
to help.

How Can We Help You?

Choose a topic to get started. You’ll find answers faster.

Order Support

Check your order,
make changes
or get help.

Shipping & Delivery

Delivery timing
and tracking
information.

Returns & Refunds

Learn about our
return policy and
how to start a return.

Product Questions

Specifications,
how to use and
model comparison.

Group Buying

How it works,
payment and
next round schedule.

Learning & Guides

Exercises, safety
tips and buying
guides.

Send Us a Message

The form is currently closed. Contact Sen Li directly:

lee@vibrationplatemachine.com+86 130 7913 9799
Contact message form, currently unavailable

For order support, shipping and returns questions when the form reopens.

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Frequently Asked Questions

Find quick answers to common questions.

View All FAQ
How long does shipping take?
Delivery timing depends on the model and buying option. Check the model’s delivery information. Online ordering is currently closed.
Which payment methods do you accept?
Online ordering is currently closed. No payments are being accepted.
What is your return policy?
Read our Returns & Refunds policy for the conditions that apply to your order. Contact us before sending a return; the business contact address is not a return address.
How does the group buying work?
Group reservations are currently closed. When available, a $5 reservation is applied toward the final product price. The final price is locked at group close and the balance is due within 5 calendar days. Read the Group Terms, including non-payment and merchant-cancellation rules.
How do I choose the right model?
Use the model comparison to review power, dimensions, included accessories and availability.
Which vibration plate should I start with?
Explore the Learning Center and compare the two models. Read the safety guidance and product instructions before use.

Product InformationCompare specifications and included accessories.

Model AvailabilityCheck availability on each product page.

Contact DetailsFind our email and phone on the Contact page.

Customer FirstClear information for your next step.